NIRA Staff

Meet Our Staff

NIRA and MLS of NIRA Staff

Contact Us:
(219) 795-3600
800 E 86th Avenue, Merrillville, IN 46410


Accounting Department

Carl Hochstetler

Director of Finance

Daily operation of the Accounting Department

Contact Carl

Claudia Duffy

Accounting Coordinator

Collection and posting of payments of all billing types: Annual Dues; Quarterly MLS User Fees; Monthly Office Fees; MLS Rules Violation Fines

Contact Claudia

Valerie Balkcom

Accounting Coordinator

Collection and posting of payments of all billing types: Annual Dues; Quarterly MLS User Fees; Monthly Office Fees; MLS Rules Violation Fines

Contact Valerie

Communications & Professional Development

Sara Perazzolo

Director of Communications & Professional Development

Association Marketing; Member Communications; Social Media Creator & Monitor; Website maintenance; Special Events Coordinator; NIRA Real Estate School Director & Instructor; Education Registrar

Contact Sara

Taylor McFadden

Communications and Education Coordinator

Continuing Education, Events & Class Registrations; Social Media Creator & Monitor

Contact Taylor

Membership Services & Professional Standards Administration

Matisha Gossett

Director of Member Services

Supervision of Membership Department (Association New Member Onboarding; MLS New Member Onboarding; Member Certifications, Transfers, Letters of Good Standing); Managing Broker Outreach; Member Engagement Programs; Assist with Lockbox Assignments

Contact Matisha

Ayrika Garrett

Membership Service Coordinator

Association New Member Onboarding; MLS New Member Onboarding; Member Certifications, Transfers, Letters of Good Standing

Contact Ayrika

Laura Sallie

Professional Standards Administrator (IAR)

Ethics, Mediation, Arbitration, Citation Program

Contact Laura

Multiple Listing Service of NIRA

Monica Decker

Director of the Multiple Listing Service

Oversight of Daily Operations of the Multiple Listing Service ('MLS'); Identifies, Coordinates the Review and Implementation of MLS related Technology Improvements; Oversight of MLS Hearing Panel

Contact Monica

Tifnie Neal

Multiple Listing Service Auditor

General Multiple Listing Service (‘MLS’) Member Support; MLS Rules and Regulations Compliance

Contact Tifnie

Valerie Bender

Multiple Listing Service Assistant

General Multiple Listing Service (‘MLS’) Support; MLS Rules and Regulations Compliance; Assists with MLS Hearing Panel Hearings; Assists with Management of MLS Data Feed Agreements & Billing

Contact Valerie

Operations

Joe Wszolek, GRI, AHWD

Chief Operating Officer

Daily Operations Administration of the Northwest Indiana REALTORS® Association (NIRA ) and Multiple Listing Service (‘MLS’); Government Affairs Director (‘GAD’); REALTOR® Political Action Committee (‘RPAC’); REALTOR® Advocacy Efforts; Community Outreach; NAR Grant Programs Administration; CE Instructor

Contact Joe

Keela Finley

Operations Coordinator

Special Events Planning and Coordination; Lockbox System Management; As Needed Overall Member Support Coverage

Contact Keela

Queenetta Freeman

Front Desk Receptionist

Answers and Directs Incoming Calls to the Appropriate Staff; Lockbox System Management

Contact Queenetta

Peter Novak

Chief Executive Officer

Contact Peter

Veronica Dunn

Executive Assistant

Executive Assistant to CEO; Board of Directors support; REALTOR® Emeritus Applications

Contact Veronica

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